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FAQ:
  1. How are your products eco friendly?
  2. How do you implement fair trade practice?
  3. Can we purchase your shopping bags at retail stores?
  4. How can my school or soccer club find out more info about your product?
  5. What if I donít like the bag, can I return it?
  6. Will I get my shipping costs refunded if I return the bag?
  7. How long will it take to get the bags after I order?
  8. What carrier do you use to ship the goods?
  9. What size are your reusable shopping bags when zipped up and what size when open?
  10. Why did I get a message machine when I tried to call?
  11. I had difficulty placing an order, what should I do?
  12. What makes kozy karma shopping bags unique and why do you think they are better?
1. How are your products eco friendly?

We have seen many reusable shopping bags made from polypropylene plastic. We feel this defeats the purpose. Our bags are made from canvas cotton and painted not dyed to avoid the dye run off waste that carries high pollutants. We are currently researching organic cottons, bamboo, and jute for future production. However, our main objective is to be eco conscious while also providing affordable shopping bags so that we can encourage people to buy and use them.


2. How do you implement fair trade practice?

For 20 years I have been manufacturing goods only on the island of Bali, as practically this whole island operates purely on cottage industry. I only work in small industry with artists and craftsman who set their own price for piece goods and work hours they choose. You can find out more about me and my company history by going to www.meeka.com.


3. Can we purchase your shopping bags at retail stores?

This is a new product launch and we expect soon you will be able to find them in retail stores. Keep posted for updates.


4. How can my school or soccer club find out more info about your product?

Have a look at the fundraiser section on the website or contact us with any questions you have.


5. What if I don’t like the bag, can I return it?

We want you to be 100% satisfied and we believe you will be. Of course if you are not satisfied you may return for a refund as long as the bag is in new condition. All returns must be insured and trackable.


6. Will I get my shipping cost refunded if I return the bag?

If you return the bag because of a defect or other problem that was our error, we will pay shipping. However, if you change your mind for other reasons, then you will have to absorb the shipping costs.


7. How long will it take to get the bags after I order?

We strive to ship within 2 days, if an item is out of stock we will inform you and you let us know if you want to cancel order or not. For more accurate delivery time, check out our ups map at our other website: http://www.meeka.com/index.php?cmd=order-status


8. What carrier do you use to ship the goods?

We use UPS ground or Priority Mail.


9 What size are your reusable shopping bags when zipped up and what size when open?

They are 15 inches by 15 inches when open, the same size as a standard grocery plastic bag. When closed it is only 6 x 6 inches square.


10,Why did I get a message machine when I tried to call?

We are a small company and right now not staffed 24/7, but be sure we’ll get right back to you.


11. I had difficulty placing an order, what should I do?

If for any reason your order does not go through, drop us an email through contact us and we’ll help you out.


12. What makes kozy karma shopping bags unique and why do you think they are better?

Check out our reasons at the top of this info page and once you try them, you’ll know for sure.


 
 
   
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